PERSONAL COMPUTER & MOBILE DEVICE LESSONS AT YOUR HOME OR BUSINESS
Tutoring, Teaching, and Training for Adults
Berkeley / Oakland / San Francisco, CA
(Joel with contact lenses)
joel - adult personal computer and mobile device lessons, tutoring, teaching, & trainining at your home or business - berkeley / oakland / san francisco california
(Joel with eyeglasses)
I love my clients!
i love my clients - adult personal computer and mobile device lessons, tutoring, teaching, & trainining at your home or business - berkeley / oakland / san francisco california
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Do you or your employees need some friendly, honest, knowledgeable, and affordable
assistance with personal computers or mobile devices at your home or business?

Could you use training in PC, Microsoft Windows, Microsoft Office, Apple, Mac, Mac OS, Mac apps, the Internet, email, mobile devices such as iPhones, iPhone apps, iPads, iPad apps, Android phones, Android tablets (including the Amazon Kindle Fire, Motorola Xoom, Samsung Galaxy Tab, and other Android tablets), Android apps, or other computer-related products, devices, programs, features, and services?

I'm an experienced and talented computer professional with excellent communication skills and a very patient, gentle tutoring style.

My previous employers and positions include...
  • Pacific Bell, San Francisco, CA (Personal Computer Training Coordinator)
  • Pacific Bell, Concord, CA (Computer Operations Manager)
  • County of Alameda, Oakland, CA (Information Systems Manager)
 
I help adults - as well as people of all ages, abilities, and backgrounds - learn computers comfortably and confidently, at a pace that's right for them.  Although I'm a computer professional with a Computer Science degree, I don't try to impress you or overwhelm you with computer terminology and technical jargon.  I listen to your needs and speak to you in plain English, so that you can relax and realize your full potential.  Whether your goals are modest or ambitious, my purpose is to help you understand and achieve anything you'd like to accomplish with your computer or mobile device.

We meet wherever you prefer ...
at your home, your place of business, or any location that's convenient for you, including coffee shops, public libraries, and other spots with wireless Internet (I also bring my own Wi-Fi, so regardless of where we meet, we always have Internet access).  I'm available weekdays and weekends, including evenings.

(Click here to view my service map for the Berkeley/Oakland/San Francisco Bay Area)

And if you don't have your own Mac, PC, or mobile device, no worries ... I bring mine so you can use any of them during our sessions.

Some of the areas in which I can help...
  • Understanding personal computer basics/fundamentals (Mac and PC)
  • Making the most of your mobile devices: iPhone, iPad, Android phones & tablets, including purchasing, installing, and using Apple apps, Android apps, and ebooks
  • Microsoft Office (Excel, Outlook, PowerPoint, Publisher, Word)
  • Understanding, organizing, and managing your computer's files and folders
  • Mac OS and Microsoft Windows (including Windows 7, Vista, and XP)
  • Making full use of the Internet, email (including email attachments), and search engines
  • Web browsers (Apple Safari, Google Chrome, Microsoft Internet Explorer,Mozilla Firefox, Opera)
  • Most other computer programs, applications, and utilities
  • Protecting computers from viruses, spyware, and other malicious software
  • Digital photography, including choosing and using digital cameras, as well as adjusting their settings & features appropriately for your photographic needs
  • Optimizing your photos and other graphics for printing and for the Internet (image editing)
  • Uploading your photos, videos, and other files to the Internet
  • Using social networking websites (Facebook, Twitter, LinkedIn, and more)
  • VoIP (Voice over Internet Protocol) phone service (including Skype and Google Voice) on computers, iPads, and other devices
  • Safely downloading and installing BitTorrent files (for legally-permitted use only)
  • Purchase advice and assistance (both new and used...choosing the right computers, software, and other devices & services for your needs and your budget)
  • Computer installation and upgrades (including memory, hard drives, backup devices, peripheral devices, and more)
  • Arranging your workplace for optimal support of your health and comfort (computer ergonomics)
  • Basic website design, implementation, and improvement, including simple HTML, as well as assistance choosing appropriate web authoring software, effective domain names, and reliable & affordable web hosting
  • Search engine optimization and marketing (SEO/SEM), including proper use of meta tags, site content, backlinks, directory listings, social networks, blogging, YouTube videos, Google AdWords, Analytics, Places, and more (plus AdSense for increased website revenue)
(This is only a partial list, so if you don't see it here, please inquire ... there's a good chance I can help!)

(This paragraph applies only to Search Engine Optimization (SEO) and Search Engine Marketing (SEM) ... if your needs do not require SEO/SEM, please skip to the next section.) If you'd like to grow your business by learning how to significantly improve your website's position in search results, I can personally show you how to do so.  Consider that I'm just one individual with a very small marketing budget, yet by employing my own set of SEO/SEM techniques, my site dominates the top of search results, and - as a result - I do far more business than anyone else in my field.  I can show you how to do the same for your website and your business.  My fees for SEO/SEM consulting are higher than my rates for other computer-related services, so you may wish to consider this simple question: "How much am I worth to you if the result is a dramatic and sustained increase in your annual sales?"  If you're serious about growing your business, please feel welcome to contact me.

My rate is $25 per hour for Berkeley, Oakland, and nearby areas; $30-$35 per hour for San Francisco and other Bay Area locations requiring greater travel.  All visits require a 2-hour minimum appointment.  I accept cash, checks, major credit cards (Visa, MasterCard, American Express, & Discover), Google Checkout, and PayPal.

I can provide exceptional local references, reviews, and recommendations attesting to the integrity of my character and the quality of my work.  (I think my clients say it best ... please visit my Testimonials page or view my LinkedIn and Yelp profiles for some examples.
Please feel welcome to contact me at your convenience to discuss your individual needs, or to schedule an appointment.

Thank you for your interest.  I look forward to working with you!

Sincerely,

Joel K.
(510) 725-9432
Joel@PersonalComputerLessons.net

Copyright 2012



                        sponsored ads:
"I hired Joel to provide hands-on tutoring in PowerPoint on Mac.  He is a fantastic tutor, very patient and knowledgeable, and speaking with the right tone and level of technical detail.  I highly recommend Joel!"
- Cooper M.,
Berkeley, CA

"Joel is an excellent teacher.  He is patient, calm, and reassuring.  I have learned quite a lot during our very productive sessions together.  I will definitely work with Joel again!"
- Carrie M., San
Leandro, CA

"Joel is the perfect answer for anyone who has computer needs and is looking for exceptional expertise.  I was surprised to find someone with not only computer expertise, but also the communication skills necessary to teach me the basic skills I need every day.  The bonus is his knowledge of marketing tools, especially ways I can greatly improve my website and consequently my business income.  Thanks, Joel, for putting the fun into computer tasking."
- Paul M.,
Berkeley, CA

"Joel set up all of the IT equipment for us in our new office.  He did an excellent job at a very reasonable rate.  I highly recommend using him."
- Niko L.,
San Francisco, CA

"Joel has been a great help in advancing several projects on my iMac computer.  He is very knowledgeable and very patient."
- Elizabeth H.,
Berkeley, CA

"Thanks, Joel.  You're the kind of computer friend everybody needs but doesn't necessarily have."
- Dawn W.,
Berkeley, CA

"Joel is a valuable resource for anyone needing computer assistance.  He is patient and demonstrates expertise, answering my many questions readily in easy to follow steps.  I am grateful for his support and professional advice.  I highly recommend his services."
- Lissa M.,
Berkeley, CA

"Joel is a very qualified computer teacher, gifted with enormous patience and firm knowledge of the computer.  He easily shares this knowledge with his students."
- Loretta L.,
San Francisco, CA

"I would like to personally thank Joel for all of his help and knowledge.  Not only does he show me how to make necessary repairs to improve my computer, he also explains and answers all of my questions, and shows me how to do many new things to assist me in becoming a more proficient and confident computer user."
- Raymond P.,
Newark, CA

"Joel helps me solve many of my computer hardware and software problems.  Whenever I have trouble running applications like Excel, Quicken, Word, or problems with Windows, I call Joel.  He listens to what needs to be done, gives clear explanations, and never talks down to me or my wife when dealing with technical issues.  He knows quickly what questions to ask in order to focus in on what needs to be solved.  Joel's sense of humor and clarity about computers and software make him a priceless ally.  I highly recommend his work."
- Willard D.,
Oakland, CA

"Joel provided internet marketing direction...his inquiry method led me to what I really wanted with my website.  His help about the big picture was invaluable."
- Ernest V.,
Oakland, CA

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